We use EMS (Express Mail Service) to ship our merchandise to most international countries. EMS is a top speed international mail service offered by the Japanese postal office. It takes 3-4 days for your order to be delivered from Japan to most major countries. Tracking service is available to confirm the delivery status of your order with the EMS tracking number at the following website.

http://www.post.japanpost.jp/int/ems/index_en.html

We will notify you the tracking number when we complete the shipment of your order.
Insurance will be provided up to J.P.Yen 20,000 automatically.

We will inform you by return mail the shipping cost for the order more than $500.00.

Please note that the shipping cost listed above does not include any customs fees or duties that the destination country may impose. You will be responsible for paying any such charges once your package is delivered. Please contact the custom office of your country for more information.

We accept PayPal for your payment. When processing of your order is completed, we will send you an e-mail requesting payment with PayPal URL. Please log in the website and pay the requested amount with your credit card. Most major credit cards are accepted.

We are always devoted to bringing you the highest quality products. However if the products delivered meet the following cases, we will authorize refunds or exchanges including returning cost.

• Wrong products are delivered.
• The delivered products are defective or damaged
  (not including any damages occurred in transit).

Please return the items within 10 days of arrival.

We do NOT accept returns or exchanges in the following cases.

• Products that have been used.
• Products that have been damaged after arrival.

Please contact us by e-mail before returning.
Please note that the image and color of fabric shown on the website may differ from the actual one. We would appreciate your understanding.

Please note that all prices are subject to change without prior notice.